MKJG Investments · CRAVE Romance Boutique
This page contains our Privacy Policy and Terms of Service. Please read both carefully. By visiting our store, using our website, or making a purchase, you agree to these terms.
Effective Date: January 1, 2025
MKJG Investments, operating as CRAVE Romance Boutique (“we,” “us,” or “our”), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard information when you visit our store at 3301 Johnston Street, Lafayette, LA 70503, or interact with our website at mycravestore.com.
Contact form submissions: When you submit a message through our website contact form, we collect your name, email address, and the content of your message. This information is used solely to respond to your inquiry and is not shared with third parties.
Online orders: When you place an order through our website for in-store pickup or W.E.L.P. shipping, we collect your name, email address, phone number, and shipping address (for W.E.L.P. orders). Payment processing is handled by our third-party payment provider and we do not store your card details.
Cookies and analytics: Our website uses standard WordPress cookies necessary for site functionality. We may use basic analytics tools to understand site traffic. We do not sell this data to advertisers or third parties.
In-store visits: We do not collect personal information from customers who visit our physical store unless you voluntarily provide it (e.g., for a custom order or event booking).
We use the information we collect to respond to inquiries, process and fulfill orders, communicate about custom W.E.L.P. orders, and improve our website and services. We do not sell, rent, or trade your personal information to any third party.
We understand that many of our customers value complete discretion. We take this seriously. Our staff are trained to handle all customer interactions and information with the utmost professionalism and confidentiality. Purchase history and personal details are never shared outside of MKJG Investments without your explicit consent, except as required by law.
Our website is built on WordPress and may use third-party plugins for functionality. Our online store is powered by Lightspeed. W.E.L.P. orders may be fulfilled through third-party shipping carriers. Each of these providers has their own privacy policies governing their use of your data.
Contact form submissions are retained for up to 12 months for customer service purposes. Order records are retained as required by Louisiana state tax and business regulations.
You may request access to, correction of, or deletion of your personal data at any time by contacting us at info@mycravestore.com or calling (337) 456-7995.
Our website and store are intended for adults aged 18 and older. We do not knowingly collect personal information from minors. If you believe a minor has submitted information to us, please contact us immediately so we can remove it.
We may update this Privacy Policy from time to time. Changes will be reflected on this page with an updated effective date. Continued use of our website or store after changes constitutes acceptance of the updated policy.
Questions about this Privacy Policy? Contact us at:
MKJG Investments dba CRAVE Romance Boutique
3301 Johnston Street, Lafayette, LA 70503
info@mycravestore.com — (337) 456-7995
Effective Date: January 1, 2025
These Terms of Service govern your use of the CRAVE Romance Boutique website (mycravestore.com) and your in-store purchases from MKJG Investments dba CRAVE Romance Boutique. By using our website or shopping with us, you agree to these terms in full.
You must be 18 years of age or older to enter our store, use our website, or purchase any products. By using our website or visiting our store, you confirm that you meet this age requirement. We reserve the right to request valid government-issued ID at any time and to refuse service to anyone who cannot verify their age.
Our online store features a curated selection of staple products available for in-store pickup. This represents a small portion of our full in-store inventory. Product availability, pricing, and descriptions are subject to change without notice. We reserve the right to limit quantities or discontinue products at any time.
Orders placed through our website for in-store pickup must be collected at 3301 Johnston Street, Lafayette, LA 70503 during store hours. Orders not collected within 7 days may be restocked and refunded at our discretion. We are not responsible for orders not collected due to customer error in scheduling or availability.
W.E.L.P. (Wonky Eye Leather Products) items are handcrafted to order by artisan Mike Menard. Production and shipping timelines vary based on order complexity and current workload. Shipping is available within the continental United States only. Custom orders are non-refundable once production has begun. For custom order inquiries, contact mike@mycravestore.com.
Due to the adult nature of our products, we do not accept returns or exchanges. Once a product leaves our store, we cannot verify its condition or use, and our vendors do not accept returns on our behalf. We appreciate your understanding.
Manufacturer warranties: Many of our products carry a manufacturer’s warranty. If you experience a defect or malfunction, we are happy to assist you with the warranty claim process. Please contact us with your receipt and a description of the issue.
Lingerie & dancewear: All sales are final. We encourage you to take full advantage of our complimentary fitting rooms before purchasing to ensure the perfect fit.
Custom W.E.L.P. orders: Non-refundable once production has begun. Please review all order details carefully before confirming.
You agree to use our website only for lawful purposes. You may not use our website to transmit harmful, offensive, or illegal content, attempt to gain unauthorized access to any part of the site, or engage in any activity that disrupts or interferes with our services.
All content on this website including text, images, logos, and design elements is the property of MKJG Investments or its content suppliers and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.
Our website and products are provided “as is.” We make no warranties, express or implied, regarding the accuracy, reliability, or completeness of any content on our site. We are not responsible for any damages resulting from the use or misuse of products purchased from us.
To the fullest extent permitted by Louisiana law, MKJG Investments shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or products. Our total liability to you for any claim shall not exceed the amount you paid for the product or service in question.
These Terms of Service are governed by the laws of the State of Louisiana. Any disputes arising under these terms shall be resolved in the courts of Lafayette Parish, Louisiana.
We reserve the right to update these Terms of Service at any time. Changes will be posted on this page with an updated effective date. Continued use of our website or store constitutes acceptance of the revised terms.
Questions about these Terms of Service? Contact us at:
MKJG Investments dba CRAVE Romance Boutique
3301 Johnston Street, Lafayette, LA 70503
info@mycravestore.com — (337) 456-7995
Updated January 2025
MKJG Investments dba CRAVE Romance Boutique is committed to ensuring that our store and website are welcoming and accessible to everyone, including people with disabilities. We believe that access to a judgment-free, inclusive shopping experience is a right — not a privilege.
Staff assistance: A trained staff member is always on hand to assist customers with physical disabilities, including reaching items, carrying products, and navigating the store. No appointment necessary — just ask.
Sensory-friendly shopping hours: We offer quiet shopping hours by request for customers with sensory sensitivities, anxiety, or other needs that benefit from a low-stimulation environment. During sensory hours, music is turned off and the store is reserved for a calmer, unhurried experience. To schedule a sensory hour visit, please call us at (337) 456-7995 in advance so we can prepare for your arrival.
We are actively working to ensure our website meets WCAG 2.1 accessibility guidelines. This includes providing sufficient color contrast, keyboard navigability, and descriptive alt text for images. We recognize this is an ongoing effort and are committed to continuous improvement.
If you encounter any barriers to access — online or in store — or would like to request an accommodation, please contact us. We take all feedback seriously and will respond promptly.
MKJG Investments dba CRAVE Romance Boutique
3301 Johnston Street, Lafayette, LA 70503
(337) 456-7995 — info@mycravestore.com
Last updated January 2025 — MKJG Investments dba CRAVE Romance Boutique
